Most retail workers only have the minimum protections guaranteed by law. Retail workers’ rights vary greatly depending on where they live and work, and it is important to know all your rights. Labour law and public policy likely exist both provincially/regionally and federally/nationally. For example, in Ontario, all retail workers are protected by the Employment Standards Act as well as the Canada Labour Code.
Here you will find relevant laws for each Canadian province: Canadian Employment and Labour Standards by Province
Here is a useful resource page about workers’ rights in Canada overall: Work Rights
Dr. David Doorey is a labour law expert and his web site contains many resources: Law of Work
You can find many employment law resources on this youth focused site: Youth and Work
If you are a member of a union, you will also be protected by a collective agreement negotiated by your co-workers, your union representatives, and your employer. The agreement will outline rights and benefits above those stipulated in labour law. These could include paid sick days and/or vacations, wage increases, standards for hiring and advancement, and so on. Speak to your steward or a union representative about any questions or concerns. Even if you are not in a union, you can call one with questions or for confidential advice. See the list of retail workers’ organizations for help.